Your pack shipment

For Pickup: Please present your Photo ID at the store when collecting your goods.

Packages are generally dispatched within 1 to 2 days after receipt of payment and are shipped via AUS Post eParcel with tracking and required

signature. If you prefer delivery by express with required signature, an additional cost will be applied, so please contact us before choosing this

method. Whichever shipment choice you make, we will provide you tracking number to track your package online.

Shipping fees include handling and packing fees as well as postage costs. Handling fees are fixed, whereas transport fees vary according to total

weight of the shipment. We advise you to group your items in one order. We cannot group two distinct orders placed separately, and shipping fees

will apply to each of them. Your package will be dispatched at your own risk, but special care is taken to protect fragile objects.

Boxes are amply sized and your items are well-protected.

Dead on Arrival (DOA):

The buyer must notify us of the Dead On Arrival (DOA) issue within 7 days of receiving the item.

The return for exchange of defective goods (DOA) will be at the expense of the buyer and must be returned within 14 days of the original purchase date.

Goods returned must be in their original packaging. Proof of purchase required for any warranty claim

Refund Policy:

Refunds or exchange will not be provided if you simply change your mind.

Shipping, insurance and handling costs are not refundable for all returns.

WALTER RC HOBBY CITY P/L has made every effort to describe of its products as clearly and completely as possible.

Nonetheless, WALTER RC HOBBY CITY P/L ’s products are intended for many different applications and environments and a customer’s purchasing

decision will be influenced by factors unique to its specific application and environment.

Therefore, it is not possible for the Information to address every conceivable issue that may affect a customer’s purchasing decision.

The Information is intended to provide general guidance only. For specific guidance or support, Please contact WALTER RC HOBBY CITY P/L.

Proper selection of a specific WALTER RC HOBBY CITY P/L product for a specific application and operating environment,and its compatibility with other

products, is the customer’s responsibility. The customer must assume the ultimate responsibility for the proper selection,

compatibility, and suitability of WALTER RC HOBBY CITY P/L products.

The customer must validate all operating parameters and specifications for the customer’s application and environment.

General Products Warranty:

Products warranty based on manufacturer policy. Please refer the full warranty terms and procedures from the manufacturer web site or Send us an

enquiry. User accepts all resulting liability.

WALTER RC HOBBY CITY P/L reserve the right to modify warranty provisions without notice. Warranty does not cover incorrect installation,

components worn by use, or any damage caused by Improper use, flooding or natural disaster. 

WALTER RC HOBBY CITY P/L has no control over the installation of this product; no liability may be assumed nor will be accepted for any damage

resulting from the use of this product.