Domestic delivery information


1 September 2021

Australia Post will temporarily pause all Parcel Post collections from eCommerce retailers in NSW, ACT and VIC – from 7am Saturday 4 September until 7am Tuesday 7 September. Collections will continue in all other states and territories.

This temporary measure will allow us to responsibly clear record parcel volumes in parts of our network impacted by COVID-19. The safety of our people is our highest priority, and this will help ensure volumes are kept to a safe and manageable level. Our team will continue with processing across the weekend in these areas.

Express Post, Premium and Startrack Express services, and collections from Post Offices and SPB’s are not affected. Deliveries will continue as usual (including on weekends) and our post offices will remain open as our people deliver record amounts of parcels to Australians.

We apologise for the inconvenience. Please continue to check for the latest information on impacts across our network.